Everything You Need To Know About Towne Mailer’s Security & Data Protection

data security for outsourced printing and mailing - Towne Mailer

When we talk to businesses about outsourcing their invoice and statement printing and mailing tasks, one of their most common concerns is the security of the information that they mail. In many cases, they are extremely careful about the private information of their clients, which often includes:

  • Private addresses.
  • Billing and invoice information.
  • Medical information/patient information for our medical clients

At Towne Mailer, we are very aware that security and privacy are two of our clients’ biggest concerns. For this reason, we have put significant thought and effort into our data security measures–and we have never had a breach in our 17 years of operation.

Let’s take a closer look at our data security system.

Our Data Security: Layers Upon Layers of Doors and Locks

We talked to our long-time print manager Robert Drake about exactly how we keep our client information (and their clients’ information) safe and sound. He explained that just like a physical building, we keep our data safe behind a number of secure walls and doors, just as a home may have a fence, locked outer doors, and locked inner doors.

Specifically, our gates and fences include:

  • A secure router. This piece of hardware directs and filters information coming into our system.
  • A firewall. Our firewall further polices information as it enters our server, limiting access and making certain that hackers stay out and only the data we want gets in.
  • A secure web server. Our secure server makes certain your data is protected when you upload it. In addition, the data only remains on our server for a few moments before being downloaded onto our own offline server, where it is even safer. Anyone who logs on to our servers can only remain for a few minutes before being logged off, preventing anyone on site to copy sensitive information.
  • Lots of encryption. The router, firewall and servers are all encrypted, making any sort of breach of security during information transfer significantly more difficult.
  • Independent security. All aspects of the above system are independently password protected–even if a hacker were to gain access to one part of our system, the others would still be protected.
  • Physical, on site security. Our hardware is safely located on-site at Towne Mailer, where it is protected with a good old lock and key.
  • Non-Disclosure Agreements. As a condition of employment, all of our employees sign a non-disclosure agreement applicable to the data we print and mail for our clients. Also, as to our medical clients we sign and deliver to our medical provider clients a HIPAA Business Associate Agreement prior to commencing our printing and mailing service.

Request A Free Quote From Towne Mailer

If you are thinking of outsourcing your statement and invoice printing and mailing, but you are concerned about data security, we’d be happy to speak with you about our processes and systems. We’ve found that in many cases, our data security is even better than the systems our clients have in-house.

We offer businesses of all sizes a free, no-obligation quote. To learn more about our services, talk to our team, or request a quote, contact us today online or call us at (877) 882-6245.







Streamline Your Statement & Invoice Printing and Mailing Today

printing and mailing invoices and statements

One of the best way to make your business more successful is to streamline all of your processes, down to the smallest details. Making sure that your office runs accurately and efficiently can make a significant difference when it comes to profits, employee happiness, and customer satisfaction.

At Towne Mailer, we specialize in streamlining your invoice, statement and letter printing and mailing. We want to make certain that all of your documents go out quickly and without errors–and for the least amount of money possible. These documents include:

• Statements and invoices.
• Personalized letters.
• Mail merge letters.
• Medical statements and bills.
• Dental statements and bills.
• Collection letters.
• Tax notices and bills.
• Jury questionnaires and notices.
• Rental statements.
• Utility Bills.
• Loan coupons.
• QuickBooks ™ invoices and statements.
• HOA mailings
• Newsletters, inserts, and fliers.

Even if you are already using a mail printing and processing outsource provider, we want you to know that you may be able to save more money (and more time, and more headaches) by switching to Towne Mailer. You can find out how much you can save by talking to our team and requesting a free quote.

What Towne Mailer Brings to the Table

Why are we a great choice for outsourcing your print and mail process, and how do we beat out the competition? Great question. Here are the five big reasons that our clients choose us.

• Our 24-hour turnaround guarantee. We have a one-day guarantee for all regular orders–and we have never missed a deadline. All regular orders that arrive by 8 a.m. on a weekday will be printed, processed, and mailed by close of business that day.

• Our above and beyond customer service. We will do everything in our power to help you get the service you need, and we will do it with skill, speed, and a smile. Don’t be surprised if you call up with a question or concern and Michael, our founder and president, answers the phone ready to help you out.

• Our invoice design services. We know that clear, well-designed invoices and statements get paid faster, improve company cash flow, and result in much less customer confusion. For this reason, our team will help you design simple, easy-to-read, branded invoices.

• Our security. Towne Mailer operates on a secure server and takes a number of security measures to protect the data of our clients. We have never experienced a security breach in our 17 years of operation.

• Our quality assurance process. Throughout the printing and mailing process, the quality of the job is checked, both through report generation and by staff members themselves. At the end of the process, you will receive three different reports so that you know exactly what was mailed, when, and to whom.

Request A Free Quote Today

If your business mails more than 200 letters each month, we can save you time and money while increasing the speed and accuracy of your mailings (no matter where in the United States you are located). It’s time to streamline your business, and this is a great place to start.

Ready to find out how much you can save? Our team is ready to meet you. We invite you to call (877) 882-6245 or fill out our quote request form.

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