It’s no wonder marriage counselors and therapists often report the topic of money as being a key contributor to conflicts. Money issues can ruin all relationships, not just marriages. It’s just not a topic of conversation which creates warm cozy feelings or helps people feel close to one another. Nevertheless, relationships that avoid discussing bills or communicate about money ineffectively really suffer. This is true about the relationship between businesses and their customers as well. Billing is a tricky matter.
Bills are a necessary evil. Let’s face it, most companies despise sending bills just as much as customers despise receiving them. A bogged down office space, exhausted employees, a constant back stock of stationery, envelopes, and postage… The whole process is uncomfortable for everyone involved. It is generally a unanimous sentiment, bills are the worst!
As a business owner, you most likely hired your staff for other reasons than their ability to print, fold, stuff, seal, sort, and mail bills. You value your employees for more than their billing skills. Wouldn’t it be nice to allow them to refocus their energy on the skill sets for which you hired them? Think of how your company could prosper if their drive, creative energy, and potential were maximized.
This is why the modern business trend is to partner with a professional printing and mailing service for all of their billing needs. You will be surprised how outsourcing your bill printing and mailing can increase your cash flow. Big and small companies and organizations have turned to professional bill printing and mailing services, like Towne Mailer, to save them money. The reduced stress and overall morale boost are just added benefits.
Let’s look closely at how a professional partnership with a printing and mailing service, like Towne Mailer, can actually increase your bottom line and save your business time and money:
You Must Spend Money To Save Money
More often than not, when a business resists the idea of outsourcing their printing and mailing demands, it is because they fear it will cost too much. Simply put, a professional printing and mailing service, like Towne Mailer, is designed to save you time and money. That’s the whole point.
Let’s break it down further and discuss each line item in the bill printing and mailing process. For every bill sent, there are several small steps which include: data entry, printing, folding, stuffing into an envelope, postage, sorting, and finally mailing. Not to mention, if you run a doctor’s or dentist’s office, the billing process has several more steps. You have to contact insurance companies, confirm their copay, and review deductibles.
If your office has enough staff and quality equipment to generate one bill per minute, from data entry to mailing, and you mail out five hundred bills, your office spends approximately eight hours on printing and mailing bills. That means one entire workday!
Truth be told, that is a very conservative assumption. Most offices take at least two to three minutes per bill, which means several workdays are dedicated to bill printing and mailing. All of this time is taken away from day to day operations which drive revenue. When a company is bogged down with menial tasks, the biggest loss is in their potential. What could they have accomplished had they not been saddled with crippling amounts of paperwork?
A reputable bill printing and mailing service, like Towne Mailer, relieves your office of the workload and guarantees that your documents are mailed in the shortest amount of time possible. This means that your clients receive their bills in a professional and timely manner, prompting them to pay their bills in a professional and timely manner as well. Well designed and managed bills create a reciprocal relationship between your company and your clients.
How Does It Work?
Our partnership is quite simple. All we require from you is for you to upload your data, and our state-of-the-art automated service will take it from there. We will print, fold, stuff, sort, and mail your bills and any other regular mail demands. Not to mention, as you upload your data, you can set the schedule for re-occurring mail. This means, once you have given us the original document and set the schedule, all follow-up documents require no added effort on your part.
We are confident that once your office and personnel are free from the soul-crushing task of generating bills, you will recognize how the service we provide is, hands down, the most cost-effective way to print and mail bills. You will no longer have the responsibility of keeping a back stock of stationery, envelopes, paper, printer ink, postage, and back-up printers. Gone are the days that you have to pay your employees to do the paperwork tasks they don’t enjoy. And, your customers will notice and appreciate the professional, clear, concise, and timely bills your business sends them. Your cash flow will definitely improve.
Bills already have such a negative connotation to them. Generating and mailing bills is already considered soul-crushing work. Even though bills are vitally important tools for any business, printing and mailing bills are considered by most office staff to be a mind-numbing task that wastes time. When jobs are boring timewasters, people make mistakes. It’s just human nature. It is hard to focus on the repetitive motions of printing, folding, stuffing, sealing, and mailing document after document, all day long.
Information is confusing, the wrong bill is sent to the wrong customer, or information from one customer’s bill is put on another customer’s bill. These mistakes happen more often than most offices want to admit, through no fault of your employees. You could have the most competent wonderful staff, and they would still make mistakes.
A professional printing and mailing service eliminates the majority of billing mistakes. With our fully automated system, so long as the original data was uploaded correctly, all other documents that are generated from that original document will be correct. The mistake of adding one customers’ information to another bill is a thing of the past.
Why would you continue to spend money on a process which does not feel good to your employees and costs you too much money? Simply put, printing and mailing your bills in-office is outdated. The global trend for businesses both big and small and in all industries is to outsource all of your bill printing and mailing needs.
A printing and mailing process company, like Towne Mailer, has spent years designing our operation for efficiency and accuracy. We have the knowledge, cutting edge technology, skilled staff, and savings on large volume inventory. We can save you money because we are so good at what we do. We are well designed to produce a better product faster and more efficiently.
How much money you will save by outsourcing your bill printing and mailing is determined by the size of your business. Many businesses report savings of hundreds, thousands, and even tens of thousands.
Towne Mailer is located in Missoula, Montana. All of our work is produced here in the US, which means we hire American workers. We started as a small office operation then grew into a 7,000 square foot warehouse. We are obsessed with perfection, and always seek ways to streamline our work to be more efficient.
We pride ourselves on our ability to save our customers money. All of our customers are valuable to us, and we make sure to treat everyone equally, no matter their volume of mail. We desire a personal relationship with each of our clients and take the time to get to know their business.
At Towne Mailer, we do much more than push a button to let the machines do all the work. We go the extra mile to review each original document to ensure that they are well designed, neatly presented, accurate and informative. Our caring team is available to ask questions and respond to concerns quickly and thoughtfully.
Towne Mailer is dedicated to quality control as much as efficiency. To get started, the first step is to just give us a call. We will discuss your bill printing and mailing needs, as well as any other regular mail you would like assistance with. Then we will send you a link. You will upload a test file and determine the quality of the document before anything is printed, with no obligation and no charge. Once you determine you are happy with the quality, you give us the ‘go ahead.’
Once you have uploaded your billing file to us, we guarantee that your bills will be printed, processed, and mailed within twenty-four hours or less. We work clients to do our best to meet special needs and job requests.
That’s the entire process, from start to finish. Doesn’t it just make sense to outsource something so heavy as billing? We like the saying, “Do what you do best- outsource the rest!”
We look forward to our partnership. Give us a call today to discuss all of your printing and mailing needs! Or, send us an email and we will get back to you as soon as possible.