When it comes to communication, it’s hard to beat the monthly statement. It is a great way to, not only keep your customers informed but to keep yourself and your team in the loop at all times. What you’ve probably come to know is that printing and mailing your monthly statements can become quite the difficult process. It is easy to not chip away at it throughout the month and find yourself behind when it comes time to start sending them out.
Many businesses try to do the entire process in-house and devote tons of time to data entry, printing, folding, stuffing, sealing, and mailing. This can be tough, especially when you’d rather spend your time on other areas of interest. Not too many people got into business to spend time inputting information that ends up needed to be printed and mailed.
Enter the printing and mailing service to the rescue! These companies have made a living by owning the niche of what necessitates a successful business. Outsourcing your printing and mailing needs – particularly your statements – raises your credibility, increases your communication process, all while saving you money!
When you employ the proper printing and mailing service, such as Towne Mailer, you will enjoy peace of mind you didn’t think possible. They will have the knowledge, insight, proper staffing, and proper equipment necessary to facilitate printing and mailing all sorts of print needs like statements. What could normally take you hours, takes a printing and mailing service only minutes. This free time opens up a world of possibilities for your business. What will you do with this influx of cash and time?
How much cash? How much time? Consider how many hours a week you and/or your staff spend compiling data, folding, stuffing, and mailing. How about licking envelopes? Replacing ink cartridges? Whatever else is needed? Speaking of ink cartridges, aren’t they expensive? How much are you paying in stationary and mailing supplies? Postage? How much space is all of that taking up in your business? Lastly, what about one-off situations? How much time are you spending fixing inaccuracies or following up with customers to clarify particular issues? Solving avoidable problems in general? Are these inefficiencies costing your topline revenue as well as your back office and bottom-line revenue?
These are important questions, and each begins and ends with a quality statement printing and mailing service. Towne Mailer understands what it takes to plug leaky revenue holes and executes it in an efficient manner. Keep you, your team, and your customers happy with a proper and efficient statement printing and mailing process. Clear communication starts here:
How Statements Benefit Your Team
Perception is a very important issue for leaders. They must choose how they want team members to view them and act accordingly. A great leader can take the form of stoic, loud, team-player, or even a taskmaster. Employees respond to each differently and there is no magic formula for success. There is, however, good reason for communication. A major problem employees have is lack of communication. If a work environment and its processes and procedures are carried out in a certain way, that is fine. What is not fine are team members being caught off-guard, especially when reacting to customer concerns. As a leader, if you’re completely avoiding a personal connection with your employees, you’re making a big mistake.
Employees who feel valued and appreciated by their leaders are infinitely more likely to go above and beyond for the company and hold themselves accountable for their part of a project. Most importantly, they will be happier in their roles. If leaders disregard the importance of connecting with employees, they lose the benefit of a dedicated, long-term team. This is where proper communication in the form of statements come into play. Be it statements that remind employees of a company’s goal or making sure employees are aware of the statements of which customers receive, this level of knowledge is paramount in a smooth-running operation.
When you transfer knowledge among employees you are sharing knowledge among your staff and recognizing a key part of having a successful business. But when everything is scribbled out on notecards, post-it notes, or even by word of mouth, transferring knowledge can be difficult.
Embracing a proper statement printing process not only reduces clutter in the office, but it can make it easier to share knowledge and circulate information. This can improve teamwork, encourage innovation, and prevent knowledge hoarding.
By including them in the communication process, you are letting them know that they are valuable to you and to your customers. In corporate America, it is quite common to expect an employee to understand what a customer might be dealing with – no matter the situation. By including your team in the statement process, be it helping to craft the statements or just being familiar them, can go a long way when it comes to handling customer issues. Employees appreciate being in the know.
How Statements Benefit Your Customers
When it comes to communicating with clients, print continues to endure as the most reliable technique. Outsourcing your statements to a professional printing and mailing service all but guarantees your clients acquire your communication in an appropriate and steady manner, eliminating misunderstanding when it comes to your company.
A professional printing and mailing service can make sure your message gets into the right hands and is read by the intended recipient. Statements, however important as they are, are just the tip of the iceberg. Be it special offers, thank you notes, changes in terms of service, or more, it is important that you appreciate the certain facets of communication that must be understood.
An additional benefit for your customers is greater security and risk avoidance. When you outsource your statement printing you shift liability to the vendor, and they will have higher levels of data security and compliance already in place. Not only will there be far fewer errors than an in-house process, but the quality of your statements and invoices will also be better, further increasing the credibility of your brand.
This is something your customers can be happy to be a part of.
The defining factor to proper communication is to be hands-on and remove as much contention as possible before it starts. This is how to best improve your profit margins. Every phase in the communication development is as valued as the next.
By providing quality, professional statements, you are erasing as much doubt as possible. What you hope to achieve is laid out in a clear and concise manner. A printing and mailing service should be an integral part of this process. They will be able to get your message across in the clearest and most succinct way possible.
Towne Mailer is happy to be the mechanism that drives the deciding factors home. We will help you spread your message of communication to you, your team, and to your customers. We will help you to have searchable communication that safeguards privacy and create a track record of accountability for all parties involved.
With nearly 20 years of knowledge and insight into the communication process, we can help you fine-tune your operational processes through a proper statement printing and mailing process. We possess the familiarity, proficiency, and best of all, the desire needed to help your business reach its full potential.
Our methods are clear and understandable. We concentrate on excellence, proficiency, and most significantly, customer care. Just like in your statement printing process, good business begins and ends with good communication.
No matter your industry, we want you to you to reach out to us. We embrace the chance to assist and look forward to finding reasonable and sensible results that contribute to you and your company.